EXPERT CARE & CARE PACKAGE ASSESSMENT
ESTABLISHED & RELIABLE SINGLE HANDED CARE EXPERTS
CASE MANAGEMENT FOR YOUR CHC ELIGIBLE CLIENTS
REHABILITATION & OCCUPATIONAL THERAPY
SPECIALIST EQUIPMENT OCCUPATIONAL THERAPY
HOUSING OCCUPATIONAL THERAPY

CHCOT NETWORK was formed in recognition that many with life changing injuries will also be CHC eligible requiring much needed expert CHC case management through single instruction by legal team’s or in conjunction with the CCG. We are currently the only dedicated case management service for clients with CHC needs.

Our unique team of OT experts have combined past and present knowledge and experience practising in the NHS, Local Authorities, Private Sector and Community Settings and have a thorough understanding of the complexities of the NHS, public and private sectors. All our OT’s have worked with both adults and children with long term complex needs including people with catastrophic injuries, brain and spinal cord injuries, neurological conditions, amputations and people with learning disabilities and challenging behaviour.

We have published in OT News re CHC and the role of OT. Along with presenting CHC for OTs at OTAC (Occupational Therapy Adaptations Conference) and OT Show. We also speak as guest lecturers and seminars at Worcester University for OT students. NHSE Train the trainer in CHC. We also offer CHC training seminars to case managers.

EXPERT CARE & CARE PACKAGE ASSESSMENT
ESTABLISHED & RELIABLE
SINGLE HANDED
CARE EXPERTS
CASE MANAGEMENT
FOR YOUR CHC ELIGIBLE
CLIENTS
REHABILITation & OCCUPATIONAL THERAPY
SPECIALIST EQUIPMENT OCCUPATIONAL THERAPY
HOUSING OCCUPATIONAL THERAPY

COVID-19 UPDATE

We can and are still doing some essential teletherapy assessment and intervention’s if you need patients out of hospital to free up beds or to keep people at home. Teletherapy remote assessments can take place via phone/video calls on any of the following platforms: Microsoft Teams, Zoom, Skype, FaceTime and WhatsApp Video. We have representative company contacts who can deliver essential equipment to avoid delayed transfers out of hospital. We do telehealth assessments for NHS, social care, community settings and private to help with the current crisis.

WHAT WE DO

During the COVID-19 outbreak we are able to complete virtual assessments to help with DTOC. We are highly skilled and experienced in assessing complex care needs in both health and social care sectors, combined with our knowledge of the legal framework for health and social care namely The Care Act 2014 and the National Framework 2018 enables us to clearly identify, articulate and evidence the difference between a person’s eligible health or social care needs.

WE WORK WITH

CHC OT Network are currently working with Clinical Commissioning Groups, Commissioning Support Unit’s, Continuing Health Care teams, Local Authorities and Case Management companies across the UK. We are supporting them to ensure they are implementing ‘least restrictive’ support packages, conducting comprehensive assessments and reviews to ensure health or social support needs are clearly identified and funded accordingly.

OCCUPATIONAL THERAPY SOLUTIONS

Our robust Occupational Therapy Assessments clinically evidence and identify the correct level of support required when a patient is CHC eligible.

This will depend upon the combined needs of the person, function, the environment, support networks and equipment, which is factored into our specialist assessment.  We also consider carer competence, experience and prescribed use of any assistive technology to maximise independence.

The correct equipment provision ensures an optimum care prescription for all concerned and we also ensure comprehensive risk assessments are completed for all equipment that is prescribed and provided.  

Our assessment considers the patient as well as balancing and considering the overall cost to the Clinical Commissioning Groups, through accurate assessment, positive risk taking and provision of appropriate equipment, assistive technology and/or manual handling techniques. This ensures all recommended packages of care clearly define the exact needs of the person to enable them to live a dignified and comfortable life while giving mutual consideration to funding, facilitating the best outcomes for all concerned.

We provide full Occupational Therapy assessments and interventions including the following areas:

  • Equipment, including assistive technology and adaptation
  • Moving and handling, including single handed care
  • Rehabilitation and Vocational Rehabilitation
  • Vehicle assessment and modifications
  • Specialist assessments to support Continuing Healthcare

All our Occupational Therapist are highly skilled and knowledgeable with extensive experience working with Adults and Children who have brain or spinal cord injuries.  We are skilled at assessing the impact of ‘injury’ and the effect on their ‘occupational performance’ providing a wide range of assessments and individualised interventions.  

We work with Case Managers to promote the persons independence and ensure correct support packages are implemented and are cost effective.

Our typical assessments include the following interventions or specialist assessments: 

Reviewing existing statutory equipment provision and recommend alternative provision as appropriate. Examples of some of the assessments we undertake include:

  • Bed management systems
  • Specialist seating including wheelchairs
  • Lap belts/ harnesses needs
  • Profiling bed provision
  • Bed sides
  • Bed management and turning systems
  • Postural management systems, sleep systems
  • Shower or bathing equipment including, specialist shower chairs, trolleys etc

Review existing home and environment. Examples of some of the assessments we undertake include:

  • Suitability of existing home environment including full environmental assessments and reports
  • Recommend adaptation, review architectural plans and drawings and support rehousing as required
  • Full environmental assessments and reports and support ‘Disabled Facilities Grant’ applications
  • Telecare and assistive technology

Review existing workplace environments. Examples of some of the assessments we undertake include:

  • Full assessment of workplace environments working with the employer to make reasonable adjustments
  • Support self management, fatigue and cognitive difficulties
  • Phased return to work

Review existing manual handling. Examples of some of the assessments we undertake include:

  • Assess present transfer techniques
  • Assess existing and provision of hoisting and specialist slings
  • Single handed care provision
  • Manual handling risk assessment and manual handling plans

Rehabilitation assessment, implementation and evaluation. Examples of some of the assessments we undertake include:

  • Initial assessment to establish the persons capacity, functional skills and aspirations
  • Full rehabilitation plans with realistic goal setting and implementation
  • Evaluation of rehabilitation

We also provide the following interventions and assessments:

  • Falls risk assessment
  • Waterlow scoring
  • Vehicle assessments
  • Mental Capacity
  • Specialist sensory assessments
  • Review existing support plans, care prescriptions etc

We also undertake functional assessments for personal activities of daily living and domestic activities of daily living for maximising independence. We can offer and provide interventions for therapy upon request.

The Specialist CHCOT Assessment Role within Local Authorities:

CHCOT Network Occupational Therapists have extensive knowledge of the Care Act (2014) and National Framework (2018) and have worked across all sectors gaining unique skills and understanding of the complexities of assessment, review, ongoing support and funding of complex support packages.

All our Occupational Therapists have extensive experience and knowledge of working with people who have complex needs including people with head injuries, spinal cord injuries, degenerative neurological conditions and people with learning disabilities and challenging behaviour.

Thorough assessment allows an occupational therapist to be very specific about support needs, our OT’s are Health and Social care practitioners offering a combined full holistic/functional assessment, providing professional recommendations to support social workers in their decision-making process.

Frequently statutory provision of equipment, manual handling provision and adaptation does not relate to both the amount and the type of support needed and a full holistic / functional strengths based review / assessment of existing complex support packages ensures the most appropriate equipment, assistive technology, manual handling techniques and equipment and adaptations are provided. This ensures ongoing care and support is the least restrictive option and recommended support packages are appropriate to meet a person’s needs and are cost effective.

Our typical role within Local Authorities includes:

  • Clinical OT assessments, assessing a person’s functional abilities (occupational performance), their aspirations, environment and level of support currently being provided. Recommending alternative least restrictive, cost effective solutions.
  • Gathering assessment data either current or historical from health services i.e. CNLD/tissue viability/ continence/OT/SALT/psychology/ dietetics/ GP/Psychiatrist to support decision making process.
  • Support social workers in a consultative role clearly identifying eligible needs. Our OT’s are Health and Social care practitioners and are able to clearly identify the difference between social care and health needs.
  • Assessment & prescription of specialist equipment, including manual handling equipment and provide training in order to adopt the latest single handling techniques.
  • Full environmental assessments and reviews with Disabled Facilities Grant recommendations, working alongside housing providers, architects, project managers and contractors to provide individualised bespoke accessible environments including property designs and layouts including provision of extensions, bathroom and kitchen designs etc. We also offer assessment and advice regarding assistive technology.
  • Environmental assessments to identify the most suitable accessible placement i.e. shared lives/ group supported living/ residential/ individual supported living and completing site visits.
  • Full sensory processing assessments identifying needs or reviewing previous sensory recommendation to re-iterate they are followed.
  • Attendance at best interest meeting decisions in relation to social/ health/ clinical/ OT needs.
  • Assess and visit day centre to ascertain if meaningful and/or purposeful activity engagement.

CHCOT Network and Promoting Independent Living

CHCOT Network are a team are highly experienced Occupational Therapists who have all worked with a variety of local authorities in completing holistic assessments for people living in their own homes and may wish to consider adaptations to enable them to remain living at home and maintaining their independence.  

We provide support, advice and guidance for Independent living and are able to holistically assess needs and make recommendations for independent living along with the ability to demonstrate how to use equipment.  Our team of Occupational Therapists provide a service that enables anyone to have an assessment of their needs adapt their homes to protect and enhance their independent living. Our service is commissioned by local authorities, CCG’s, HIA’s and via privately funded clients. Our service differs from a local authority by where clients have to go on lengthy waiting lists to be allocated a member of the team.  CHCOT Network are able to assess within a short timescale at your convenience. CHCOT Network are able to work and travel nationally across the UK.

Our Occupational Therapists are on hand to help you understand the services available to support your independent living. And help you remain living at home safely.  CHCOT Network offer advice on equipment, home adaptations or assistive technology, reablement much more. We’ll help you find your way through the many different services available in your area, so you can understand your options and find the best solution for you, or your friends and family.

Home Assessments
                    

CHCOT Network are all experienced Occupational Therapists who understand how to assess service users and naturally work with you and complete functional assessments to help identify your strengths, providing a personalised service with options to help maximise and maintain your independence at home.                                  

This may include

  • Assessment for adaptations in your home
  • housing options, including comprehensive written housing report to support rehousing,  support to find alternative accommodation such as sheltered or extra care housing and applications
  • assistive technology that enables independence within your home and can also help reduce risks
  • assessing you for grant assistance to fund home adaptations, known as ‘disabled facility grants’ (DFG) and understanding eligibility for DFG.

Home Adaptations

Our experienced caseworkers are Occupational Therapist which is a service we offer unlike anyone else and thorough surveys will manage the entire process for you from beginning to end, including

  • supporting you to complete the forms for a DFG application to access funding, grants or loans
  • designing the works to meet your assessed for and identified needs
  • gaining permission for the works with your property owner (if required)
  • selecting and managing the building contractors to ensure the job is completed to the right specifications to meet individual needs.

We conduct comprehensive Occupational Therapy assessments when the check list is submitted to enable the CCG to have a specialist CHC OT report to evidence where existing Local Authority (LA) care packages may not be fully supporting the patient’s needs. We can clearly identify where there are unmet needs and make recommendations in order to ensure the person receives the correct support and funding. 

We also provide support when a person is deemed to have eligible needs by conducting a comprehensive CHC OT assessment considering provision of appropriate ‘least restrictive’, not over prescribed or risk averse support, clearly evidencing and identifying where the persons needs can be better met with provision of specialist equipment, technology and/or adaptations in order to ensure support packages are appropriate to meet the persons needs and remain cost effective. 

We attend MDT or DST completion meetings to support our clinical assessments and make recommendations to trial specialist equipment / assistive technology or work with the existing providers introducing alternative techniques to assist managing a person’s needs prior to any recommendation or decision being made regarding CHC eligibility. (All options in our opinion and experience should have been explored prior to checklist submission). 

We also provide support as the second alternative discipline when Social Workers are not available to represent the patient or as an additional discipline to ensure a robust MDT with no bias attached.

We undertake robust mental capacity and formal written best interest assessments in order to make decisions for the Court of Protection or to assist with formal written day to day best interest decisions for use of certain equipment, e.g use of an appropriate harness, bed rails etc. 

CHC OT Network are now recruiting occupational therapists across England who are experienced and knowledgeable in Continuing health care (CHC) and the National Framework 2018.

We are looking for experienced OT’s to join us as associates for engaging in OT referral’s associated to CHC.

You must be able to demonstrate a sound knowledge of the framework and have a minimum of 5 years post qualifying experience as an OT working in CHC.

Please use our contact form below to start the process.

Assessment and prescription of specialist equipment and / or assistive technology can improve a patient’s quality of life, independence and provide long-term cost-effective savings. We provide comprehensive CHC OT assessments recommending alternative options to manage a person’s needs through provision of equipment and / or training to promote single handed care, or provision of specialist equipment / technology that will ‘manage a person’s needs’ reducing the amount of support required.

We have links and access to dedicated assistive technology demonstration kits for CCG commissioned OTs to utilise with their patients.

CHCOT Network offer hand on training, education and supervision to support organisations with increasing and developing their understanding and practice in relation to enablement and/ or reablement workforce teams.

We have a proven track record of supporting teams with change and innovative practice. See OT news articles “The time has come for a new way of working in social care” Bissell, D., Ensor, N. Tobin, E. OT news 2019 and “The role of the OT in NHS Continuing healthcare” Bissell, D., Ensor, N. Tobin, E. OT news 2018.

Explaining the difference and similarities of these two rehabilitative approaches

Reablement aims to teach people the skills to regain skills to maximise independence and is person centred using strengths-based approaches to help a person achieve their goals set by them. 

It helps a person by promoting independence, rebuilding confidence and skills into what is important to them and what they want to achieve. Reablement helps to relearn skills to regain function, maintain life skills and rebuild confidence in their abilities to be independent and promotes well-being. This is generally in relation to when an individual has experienced a neurological condition i.e Stroke, Covid19 for example. They were previously able to undertake the activity but illness has ceased this from happening. They need to re-learn how to do this, the brain (neurons) will have some memory of this from the past.

Enablement is ‘doing with’ rather than ‘doing for’ the individual in order to enhance autonomy and/or independence. It also uses strengths-based approaches teaching skills and function but may need background support to ‘do with’ using verbal prompts to guide a person to complete the task independently. There are times the skills learnt to do the task are not able to be retain the information but with verbal prompts each time a person is prompted is able to maintain independence. Enablement is in relation to individual who may have never been given the opportunity to learn such a skill or activity. 

This is likely in ASD or Learning disabilities (neurodevelopmental conditions) whereby individuals frequently don’t get the chance to do things for themselves so they have no brain memory of doing such tasks. Individuals need to learn from scratch how to do a new activity to build this into their brains (neuroplasticity). 

Enablement will inevitably take longer than reablement and should be factored into enablement/ reablement care planning. 

In its broadest form ‘doing for’ instead of ‘doing with’ can be considered as de-skilling an individual. Be this intention or un-intentional this should be considered a safeguarding.

Engagement in ordinary, everyday tasks is what everyone needs to do and feel ordinary everyday sense of achievement offering ordinary routine, balance and structure. This also enables exercise to happen naturally thus building strength and avoid muscle waste.

CHC Training
Autism Training
LD Training
Sensory Awareness Training
Moving And Handling Training – Single handed care techniques
OT Assessment Training
Seating Training
Mental Capacity And Best Interest Training

What is a trusted assessor ?

Trusted Assessor‘ schemes are national initiative’s designed to reduce delays when people are ready for discharge from hospital. It is based on care providers adopting assessments carried out by suitably qualified ‘Trusted Assessors‘ working under a formal, written agreement.

Who are ‘Trusted Assessors ?

‘Trusted assessors’ must have the qualifications, skills, knowledge and experience needed to carry out health and social care assessments, and to formulate plans of care on behalf of adult social care providers. Providers must be confident that Trusted Assessors understand the needs their service can meet, and that the discharges to their service they arrange will be appropriate.

Why choose our OT’s to undertake your trusted assessments?

  • OTs are the only professional skilled in undertaking a true combined health and social care assessment comprehensively
  • OTs are trained to formulate care and support plans and risks assessments.
  • OTs are trained across the condition
  • OTs are trained across the life span
  • OTs are experts in equipment assessment and provision
  • OTs are experts in assessing the environment the person will be discharged to
  • OTs are experts in assessing different environments
  • OTs are experts in working with statutory services such as local authorities and the NHS including private and voluntary sectors.
  • OTs understand the importance of timely safe discharges.

We offer flexibility and a rapid response to referrals with trusted assessments and outcomes.

Telehealth occupational therapy is going to change the way OT’s practice during Covid 19.

We use technology to help us assess a person’s needs whilst keeping both the client and the OT safe.

Teletherapy reduces the need for face to face assessments- it allows us to gather information, observe the situation if the client has access to a smart phone, computer, laptop or ipad.

OT’s can then observe the person and environment and make recommendations to help to manage needs. Remote assessments can take place via video call on any of the following platforms;

  • Microsoft Teams
  • Zoom
  • Skype
  • FaceTime (Apple only)
  • WhatsApp Video
  • Phone

Teletherapy categories:
•Remote patient/ client monitoring and reviewing
•Mobile health monitoring
•Well-being checks

Teletherapy is able to allow OT’s to give patient education, management of chronic illnesses, medication management, moving and handling and equipment recommendations.

Telehealth delivery is discreet and convenient.

The pros of Telehealth:
•Allows OT assessments during the Covid 19 crisis and reduces need for face to face assessments reducing risk
•Timely access OT’s
•Prevents delayed assessments
•Prevents DTOC- delayed transfer of care
•Convenience
•Increases emphasis on patient education
•Solution focused
•Delivers assessment / recommendations on-demand

SPECIALIST SEATING
WHY IS THE RIGHT CHAIR IMPORTANT?

Our OT’s are trained both anatomically and physiologically so we understand the body. Our seating assessment ensure the correct postural support, comfort, pressure relief and promote the sitting persons independence. It’s been proven that without the correct seating your health can significantly decline. 

WHO WE ARE

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Debbie Bissell
Specialist Occupational Therapist HCPC registered
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Nikki Ensor
Specialist Occupational Therapist HCPC registered
2d9e52e8-6102-427a-ac31-55c94ba22ba9
Adrian Watkins
Specialist Occupational Therapist HCPC registered

EVIDENCE OF HOW WE HAVE HELPED.

CASE STUDIES

Jess is funded by Continuing Health Care, she has 2 carers 24/7 – the package of care is from both trained nurses.

Jess is hoisted for all transfers by x2 nurses and has ceiling track hoists in situ. Jess is not able to assist at all. Bariatric size bed had recently been provided requested by family without OT assessment.

Following Specialist OT assessment, it was identified that the bed was too wide and caused increased risk to carers during moving and handling and also reduced the available space in the environment. Jess was only of small proportions and the wider bed exacerbated moving and handling risks to care staff. The OT recommended standard size profile bed and organised a trial of a specialist bed turning system.

A bed turning system allows carers to alter Jess’s position single handed, allows improved positioning in bed when being rolled for suctioning / dressing, plus reduce moving and handling risk to carers. Family expressed pressure marking on skin from care staff holding Jess when being repositioned. The bed turning system also reduced the need for multiple ‘hands on’ and reduced risk to skin from pressure marks.

  • Trial of bed turning system was successful in achieving single handed care approach in altering positioning, it reduced the need for 2 nurses 24:7.  Double handed care was merely required for full personal care each am and pm. Through a robust specialist assessment by the OT skilled in CHC complex needs, justification was given where single handed care was able to be completed whilst also managing the risk.   This reduced the cost of the package of care and optimised care needs.
  • Cost of the bariatric bed was an unnecessary expense to CCG at a cost of £8500, family had identified the wider bed they ‘wanted’. This had not been assessed by the specialist OT. If the OT had been involved in the initial assessment of the person’s function, manual handling and environment, double handed care would not have been required for hoisting or repositioning and the initial cost for the bariatric bed would also have been avoided.
  • It was also identified the 2nd person for double handed care, am and pm could be a skilled carer for an hour each visit instead of a Nurse.

Yearly saving to the CCG – £730,184 per annum

Please contact CHCOT Network for a full breakdown of cost savings.

Case referred due to high POC and management of needs still not improving after 18 months, now increased to 3:1 from 2:1 following discharge from hospital.

Client had autism and a learning disability, cognitive impairment and behaviours that challenged others, he was residing in a small shared supported living with another client.

Specialist LD assessment identified that the individual had sensory needs which required further Sensory assessment and intervention, the environment was also assessed revealing this was a big contributory factor impacting the client’s behaviour that challenged.

Recommendations were for re-settlement with adaptations to the new environment with a robust sensory diet and care plan.

The client after many months was re-settled with the CHC OT finding the right environment and undertaking specialist sensory assessment with accurate outcomes. The right Personal assistants were sought to meet the client’s needs as a Personal Health Budget was felt the preferred option.

Once re-settled the client reduced from 3:1 to 1:1; with the right level of support, optimum environment and robust sensory diet, care plan and positive risk taking the clients behaviours were no longer apparent. The previous environment, lack of sensory intervention and 3 staff were compounding the client’s behaviours. This also proved a lesser restrictive option.

Following CHC OT assessment and intervention package of care was £2,856 per week – £148,512 per year.

Case management also undertaken by the CHC OT enabled monthly reviews to evidence improvements in need and more importantly enhanced quality of life.

Saving to the CCG of £297,024 per annum

Please contact CHCOT Network for a full breakdown of cost savings.

Potential for the client to return to the local authority as evidence of more social care needs now behaviours reduced, with evidence from the case manager CHC OT recommended review of CHC eligibility.

Phil is fully funded by CHC due to his spinal injuries sustained from an RTA. He is at risk of autonomic dysreflexia and experiences pain on all movement during moving and handling.

He has a live-in carer 24:7 with additional x4 double up calls for an hour each time to support hoisting with a mobile hoist and moving and handling when on bed rest.

Specialist CHC OT assessment initially requested for slings provision, OT identified additional problems during moving and handling with issued equipment and environmental constraints.

Issues identified 

Mobile hoist not raising high enough for clearance into wheelchair, flooring unsuitable and impacting upon risk to carers, sling cutting into patient’s legs as leg sections too short and too small, shoulders too reclined. Pain on all movement exacerbated when being hoisted. Increased risk to carers over-reaching, manoeuvring mobile hoist, thus increased pain, spasms and skin integrity risks for Phil.

Options considered and recommended by specialist OT

  • Ceiling track hoist or gantry hoist for smoother transfers – due to private rental of property gantry was final option as via Disability Facilities Grant (DFG) ceiling track hoist would have had a recharge due to rental property. Gantry hoist allows for smoother hoisting, assists with reducing pain, reduces moving and handling risk to carers and is less cumbersome that mobile hoist.
  • Air flow slings provision allows skin to breathe, fully supporting trunk and limbs, preventing risk of leg sections cutting in legs. Sling provided with extensor loops around shoulders allowing for improved movement in the event of extensor spasms reducing pain as the sling allows movement during spasm rather than restricting movement. (Pain medication may now not be required).
  • Single handed care is optimised with use of gantry hoist as allowed one carer to transfer from bed into powered wheelchair.
  • Care undertaken on bed can also be completed single handed with provision of a 4-way glide bed management system which allows single carer to move Phil on bed without any risk to moving and handling and reduced physical handling for Phil. 

Overall annual saving to CCG for single handed care and no double up – £26,572 per annum.

Please contact CHCOT Network for a full breakdown of cost savings.

Had specialist CHCOT been asked to assess prior to discharge from hospital the gantry hoist could have been ordered and CCG would not have needed to have paid the double handed care costs from onset. Also optimised care for the patient who did not wish for his schedule to be dictated by waiting for a 2nd carer for moving and handling.

Jeannie is 74 years of age, she lives alone in her own home since the death of her husband 2 years prior and has been diagnosed with middle stage dementia, she experiences short term memory loss. She remains mobile and physically agile, she was assessed as having eligible care needs requiring support and was in receipt of a domiciliary care package, funded and organised by the Local Authority.

Support needs include personal activities of daily living each morning, which includes prompting and initiating with personal care tasks such as washing/ showering and reminding to change clothes. 

A tea-time call included support with Jeannie making a sandwich or hot evening meal, sometimes a walk to the local shop to purchase daily supplies which offered some community access for both socialisation and exercise.

The regular carer Sally had been supporting Jeannie for almost a year however due to Jeannie’s memory declining she was sometimes suspicious of Sally’s visits and mistrusting of Sally in her home. Jeannie started to misplace her handbag, each time the carer arrived to support her she was agitated that she could not find it. This was causing Jeannie to become increasingly anxious when not locating her handbag which contained her purse and some other personal valuable’s. 

We discovered Jeannie was actually ‘hiding’ her handbag herself due to her feelings of mistrust of others in her home, however owing to her short-term memory loss once she had done so she herself could not remember where she had put it.

Carer’s were spending their support time reassuring Jeannie and desperately trying to find where she might have placed her handbag which also had her purse and keys within it. On occasions carers had little time left to support Jeannie to undertake personal care tasks or to make her sandwiches. 

With little time left after finding her handbag carers frequently had to quickly make sandwiches for Jeannie and could not offer her enough time for adequately being supported to shower. Tasks were being ‘done to’ Jeannie instead of ‘done with’ and was therefore reducing her own skill base, visits to the local shop could not be undertaken as there was not enough time left to do so most of the time.

On another occasion when Sally could not locate Jeannie’s handbag, there was an allegation made of possible theft and needed a prompt investigation.

The care agency had already requested an increase in care hours being undertaken due to staff not having adequate time to support Jeannie following the handbag hunting. With this recent investigation in mind were now looking for 2 carers to visit due to the allegation made in order to protect the staff supporting Jeannie.

The case was referred to the Occupational Therapist who was supporting with the care package review, she felt the wireless key finder could resolve some of the issues in the first instance.

The wireless key finder is battery operated, has a main transmitter and comes with 6 receivers, the individual receivers can be placed into up to 6 locations. Receivers can be stuck or a ring is used to attach to items.

The OT decided that initially:

  • One receiver should be placed in Jeannie’s handbag
  • One receiver should be placed in Jeannie’s purse
  • One receiver should be attached to Jeannie’s house keys

This way Jeannie’s handbag, purse and keys could be located even if they were not all placed together.

The transmitter was agreed to be placed in a safe place for carer use only in Jeannie’s best interest.

At each visit when the handbag, purse or keys could not be found the supporting carer quickly and easily located the items for Jeannie using the transmitter. This resolved Jeannie’s anxiety promptly, enabled support needs to be met as identified in the support plan and increased carer rapport. More time was spent with Jeannie directly which overall improved her well-being.

On one occasion when first using the device, the carer operated the transmitter and could hear a very feint signal. She located where the noise was coming from to discover Jeannie had actually placed her handbag and contents inside the loft. She had done so herself using some old step ladders that had not been used or noticed by visitors in a long time. Whilst the handbag was retrieved preventative measures were taken in removing the step ladders to avoid them being used again by Jeannie and placing herself at risk.

The wireless key finder device solved the posed issues and concerns for Jeannie and her carer and avoided an increase in the package of care, proving cost efficient to the Local authority. More importantly Jeannie’s ongoing care and support proved more beneficial and productive enabling carers time to be spent ‘doing tasks with’ Jeannie which retained her skill base while doing meaningful and purposeful tasks. Jeannie particularly enjoyed resuming her visit to the local shop most days with Sally. One carer offers the least restrictive level of support for Jeannie and also enhances rapport.

Additional key benefits of the wireless key finder equipment

  • Safeguarding avoided re: further allegations of financial abuse avoided
  • Reduced the need for 2 carers to support re: allegation risk
  • Prevention of falls and risk of harm to Jeannie as step ladders removed in best interest
  • Time spent with Jeannie was more effective and productive which enhanced Jeannie’s overall well-being.
  • Reduced the agitation Jeannie was experiencing through carers being able to source ‘lost’ items speedily, thus offering immediate reassurance.
  • Reduced and minimal periods of mistrust of supporting carer
  • Least restrictive option with x1 carer as opposed to 2 carers supporting
  • 1 carer offers an increased likelihood of direct communication and rapport building with Jeannie
  • Reduced the risk of de-skilling Jeannie as she could continue to ‘do with’ carers
  • Less frustration for carers searching repeatedly for misplaced items.
  • Avoidance of a full re-assessment as per Care Act

The equipment is in-expensive and can be purchased independently through client’s own funds with PIP/ DLA or Attendance allowance. If this is not an option a one-off Direct payment can be requested and approved by the local authority for the equipment. 

Yearly cost avoided £13,195 by using the wireless key finder

Please contact CHCOT Network for a full breakdown of cost savings.

Andy was referred to us for specialist assessment; he was CHC funded in a Nursing placement with an additional 1:1 24:7.

Client was 42 years of age with a subarachnoid brain haemorrhage, he was immobile and PEG fed with cognitive impairment and behaviours that challenged.

Outcome of specialist assessment identified:

  • Postural management with specialist seating and specialist harness to maintain posture and position; also requiring written best interest for provision and waterlow, requiring full assessment, trial and evaluation for suitability.
  • Specialist assessment also completed for bed with bed rails to keep client safely positioned and risk assessment completed.

Equipment provided was from re-cycled stock sourced form CCG owned equipment with minor alternative specifications organised by the Assessing CHC OT

With immediate effect the client no longer required 1:1 in the nursing provision as his needs were being managed safer and in a less restrictive manner. He was also able to socialise most of the day with others in the placement instead of being 1:1 managed in his bedroom. It was also identified the client’s behaviour was not challenging but due to being monitored on a 1:1 it was causing the agitation.

It was also recommended the nursing placement purchase some ceiling track hoists or gantry hoists for their moving and handling management of the client as per service level agreement. This was not to promote single handed care for the given client but to encourage efficiency and effectiveness during moving and handling tasks. It was additionally identified that staff undertaking moving and handling lacked competence and confidence which was impacting clients perceived challenging behaviour. Techniques in moving and handling were given to care staff regarding how to improve moving and handling for the client and care planned for his specific needs.

Total saving to CCG per annum – £131,040

Please contact CHCOT Network for a full breakdown of cost savings.

It was also recommended that Andy’s CHC eligibility was reviewed as a primarily social care need as his needs had now been reduced due to them being successfully managed. 

Carly is 26 years of age, she lives in a supported living home she shares with another tenant since she re-settled after leaving her parent’s home. Her parents wanted to ensure she was settled in a nice place while they were still able to be involved.

Carly has profound and multiple learning disabilities with co-morbid epilepsy and she is immobile, during the re-settlement process she was assessed as having eligible care needs requiring support with a care package, funded and organised by the Local Authority.

Support needs include personal activities of daily living each morning, which includes assistance with all personal care tasks such as washing/ showering and toileting needs throughout the day. Carly also requires all assistance with domestic activities of daily living.

Carly is in receipt of shared support at all times with the individual she shares her home with and receives some 1:1 support for accessing the community in her wheelchair. Carly and her house-mate enjoy each other’s company and have many similar interests and were identified as being compatible long before the actual re-settlement.

Carly and her house mate had regular support staff who were familiar and knowledgeable with their support needs and offered a good routine, Carly had a good sleep pattern and had always slept well at night.

At night there had previously been one sleep in member of staff however a recent tonic clonic seizure occurred and was un-detected with the previous epilepsy alarm.  An incident was raised and a recommendation was made for Carly to receive 1:1 at night to manage this risk. There had also been frequent disturbances for Carly and staff with the previous epilepsy alarm giving false alerts to a call centre.

Due to staff requiring a break on night shift this was being reviewed with a view to 2 wake-in night staff to enable staff to have breaks and also to be able to provide support to the other tenant in the event she woke.

Carly had been deemed to lack capacity in relation to her care and accommodation and had a community DoLS in place authorising this aspect.

Upon reviewing the package of care, the local authority felt with the increased level of support now being implemented to manage risk a re-assessment would be necessary. There was a view to an alternative placement that routinely provided staff on duty at night. 

This alternative would have offered cost efficiency for the local authority and also managed the identified risks posed for Carly in relation to her epilepsy at night. This would also have proved a less restrictive solution.

Carly’s parents did not particularly want her to move to another placement and advocated for an alternative solution as they felt she was used to her support staff, her housemate, her routine and her current home. They did not feel Carly herself would be happy to move accommodation or care provider.

Support staff felt ‘watching over’ Carly all night proved difficult as the persistent monitoring was impacting Carly’s sleep as well as the other housemate’s who could also hear staff going about their duties.

The local authority also felt this was overly restrictive for Carly having 1:1 at all times and felt a re-application to the Court of protection would be necessary to approve such increased restrictions.

The case was referred to the Learning Disabilities Occupational Therapist who was supporting with the care package review, she felt the MP5-UT epilepsy sensor monitor could resolve the of the issues while optimising risk management and keeping Carly safe.

The Medpage MP5-UT epilepsy seizure movement detection alarm offers ultra-Sensitivity, it uses a patented sensor specifically engineered to detect when a person is having a Tonic Clonic seizure while in bed.

Key features for using with Carly also included: 

  • Detects movements resulting from epileptic nocturnal Tonic/Clonic seizures including minute prolonged movements
  • Large area patented monitoring sensor technology for improved movement detection
  • Digital sensitivity control to suit the body weight of the user
  • Digital alarm delay control to virtually eliminate false alarms by ignoring natural sleeping movements, such as turning over
  • Includes an inbuilt sound sensor frequency tuned to continuously monitor for human sounds to detects vocalisations preceding or during a seizure. Can detect aural sounds such as choking, screams or grunting
  • Detected seizures are notified to carer via MPPL radio pager (two supplied)

A mental capacity assessment concluded Carly could not consent to the monitor therefore a best interest meeting was undertaken, the OT, LD Nurse, Social worker and Carly’s parents were involved and the OT and LD Nurse concluded the device should be used in her best interest.

The equipment was discussed by the OT with all involved, who was knowledgeable and familiar with the equipment and was able to explain the benefits of the equipment and answer any questions regarding the device. This offered informed decision making by the wider MDT while enabling Carly’s parents to contribute and support staff at the placement who would be using the equipment.

The Medpage MP5-UT epilepsy seizure movement detection alarm successfully solved the posed issues and concerns for Carly and her support staff.  It optimised epilepsy monitoring and avoided an increase in the package of care, proving cost efficient to the Local authority. 

More importantly Carly’s ongoing care and support resumed and the overall household routine got back to ‘business as usual’.

One sleep-in support staff offered the least restrictive level of support for Carly while also offering her an optimised approach to managing and monitoring her epilepsy.

Additional key benefits of the medpage mp5-ut epilepsy seizure movement detection alarm:

  • Epilepsy monitored at an optimum
  • Reduced the need for 2 carers to support at night
  • Reduced the anxiety Carly was experiencing during the night
  • Least restrictive option with sleep in staff status resuming
  • Care package maintained
  • Cost efficiency for the Local authority 
  • Less frustration for carers who felt they were disturbing Carly watching over her at night.
  • No false alarms 
  • Further safeguarding’s avoided re: epilepsy management incidents
  • Avoidance of a full re-assessment as per Care Act
  • No re-application to the court of protection for amendments
  • Sleep pattern resumed for Carly’s house-mate
  • Carly’s parents were offered increased re-assurance, which reduced their individual personal anxieties
  • Staff felt increasingly re-assured and confident
  • Staff alerted immediately during seizure activity as linked to staff pager
  • Carly did not have to be re-settled to alternative accommodation

The equipment can be purchased by the Clinical Commissioning group through a one-off personal health budget or the local authority through a one-off direct payment. If neither is an option a non-stock requisition can be completed by an approved prescriber and submitted for approval to equipment services. A Prescriber should be knowledgeable and familiar with the equipment to enable prescribing and explaining the use to staff and others involved.

Yearly cost avoided £98,280 by using the Medpage MP5-UT epilepsy seizure movement detection alarm

Please contact CHCOT Network for a full breakdown of cost savings.

Andrea Housen
Team Manager

“Debbie is very thorough, dedicated, reliable, meticulous and uses evidence-based practice to provide the least restrictive support to the vulnerable adults”

 

“Debbie has made a significant difference to the outcome of packages/resources on the adults having this specialist information and supports the Social workers in order to safely support with the distribution of Resources and Budget decisions”

Shaina Haque
Specialist Practitioner

“Debbie is very knowledgeable in relation to CHC and sensory integration, which enabled citizens to be independent and ultimately happier instead of simply putting funding in place for a carer to do tasks for the person.”

 

“Over the years Debbie has given me a wealth of knowledge within my own practice, and great insight into what an Occupational Therapist can do including her what her professional values and ethics are. She is very person-centered but will advocate when she feels that the person needs are not at the centre and being met”

Yvonne Ngoshi
Senior Social Worker Practitioner

“I worked jointly with Debbie within the Adults learning disabilities team where she provided specialist functional assessments and support with NHS Continuing healthcare. Her legacy within the local authority is her knowledge, experience passion and resilience to ensure that the complex needs of adults with learning disabilities are understood by practitioners in order to be correctly documented within the Decision Support Tool. Debbie is a real CHC champion!”

Susan Morris (M.C.S.P., M.B.A., S.R.P)
Independent Consultant in NHS Continuing Healthcare

“I experience Debbie, Nikki, and Adrian as people of the utmost integrity, both professionally and personally and I have the highest regard for their knowledge, ethical decision making, competencies, approach to work and interpersonal skills.”

 

“These three people have the ability and adaptability to be strong and effective leaders and to facilitate and support others.  They have keen, analytical minds and  so are equally comfortable writing strategy, devising implementation plans or designing administrative systems and processes that support efficiency, effectiveness, and compliance.”

Mel Reilly
Social Worker

“Nikki’s knowledge of the National Framework is second to none.  She is respectful and supportive of other’s roles, however, she will  challenge appropriately  and advocate for our citizens.”

 

“I have carried out joint visits to form holistic assessments and Nikki’s input is invaluable. She has the ability to quickly build rapport with clients, enabling them to fully express their wishes and feelings. Nikki would be an asset to any employer and citizen.”

Zara Parveen
Social Worker

“Having the support of working jointly with Nikki on complex cases has given me the confidence to inform and advocate for citizens, and to question where needed. Nikki has supported me as a professional to provide evidence for high-cost packages, to obtain funding or joint funding, and to determine the responsible funding body. Nikki’s support with care hours tools has also been invaluable too due to her knowledge and experience. Nikki has an excellent understanding of the CHC National Framework.”

 

“I am sure Nikki will be an asset to whatever organisation she joins as she has proven to be a professional, determined, motivated and highly skilled individual that is able to assess holistically.”

Willy Katuntu
Social Worker

“Nikki does a terrific job as a Clinical Specialist Occupational Therapist for our team. She is a highly specialist clinician who used advanced communicative skills such as negotiation, persuasion techniques, managing resistance to change and addressing contentious issues with your insight to ensure cohesive delivery of clinical services and effective team working.”

 

“Nikki has been always willing to offer your assistance to anyone and you have an excellent rapport within our constituency from citizens and other professionals from other organisations.”

Beverley E Warmington
Business Analyst

Debbie and Adrian are two of the industries most highly experienced OT Consultants.  Both were used in a pioneering role to support a Learning Disabilities Service within one of Europe’s largest authority, to support practitioners with their strengths-based assessments to include a functional OT assessment/input that bought about over £3m savings to the authority as a result of their intervention.

 

Both Adrian and Debbie have supported practitioners with essential skills to ensure any conversations with citizens are carried out with a person-centred approach, specifically when dealing with vulnerable citizens.

 

Debbie and Adrian paved the way for the introduction strengths-based assessments and enabled practitioners to have the confidence to redistribute resources ensuring citizens are fully supported by the right professionals whether it be NHS or local authorities providing the right level of finance care and support to maintain their independence whether at home or supported living environment.

Amanda Wilde
Case Manager

I would strongly recommend Ade, he has provided single-handed equipment including a bed management system and alternative slings and demonstrated single-handed techniques. This has enabled support staff to provide single-handed care in order to support my client who prefers to have as little support as possible.

 

The reduction in support has prevented a potential breakdown in care and has significantly improved my client’s health and well-being as they now have more control over the support they receive.

Nicole Jackson
Case Manager

Adrian is an excellent and knowledgeable practitioner, he has provided support to clearly identify my client’s health needs and provided clear clinical evidence to support and guide them through the CHC process.

 

He has also provided and implemented Specialist Occupational Therapy assessments and rehabilitation plans to support and enable my clients to reach their full potential and lead meaningful lives.

J.Pennant
Social Worker

Nikki has been so supportive in her consultancy role. Having worked closely with Nikki on a number of complex cases, she has so has many innovative and creative ideas. Her knowledge of legislations and national frameworks are immense.  Nikki is so driven, motivated and she does not stop until citizens receive the desired outcomes.  She always put the citizen first and go the extra mile.  Nikki does not hesitate to take leadership when challenging systems that often lose focus of citizens.  She so respectful of other professional disciplines always keen to understand and learn more.  As a social worker,  I have learned so much from Nikki and hope you continue with to good work you do.

P. Akhtar
Social Worker

I have worked with Nikki for more than several years and throughout this time I have learned so much from her around supporting people with complex care needs. She is so knowledgeable and her experience enables the citizen and the MDT to understand how to think more creatively about how to work better with a person. One case stands out for me where Nikki was able to work with a family to help them understand alternative approaches to helping a citizen and rather have 2 staff providing the care he only needed 1 staff which helped to better manage his behavioral needs. The citizen now only needs 1 carer to support and is much happier. Nikki’s knowledge and experience of single-handed care and equipment is second to none. She is very skilled at what she does and is able to work with the most complex of cases.

J Ipe
Social Worker

Nikki has been really supportive of our team. Nikki shares her knowledge and experience along with recommendations to all the team along with resources regularly to inform our knowledge and practice, especially on the continuing health care process.  Nikki gives clear advice and practical guidance on the process of continuing health care, which has enabled the team and I to do our jobs well. She helps people to achieve their goals and the outcome they want to achieve. Nikki works with care providers to ensure competencies are met to ensure that they provide matches with the citizens and their needs. She also offers training to ensure risk assessment is considered and uses best practice and skill. This ensures we have successful outcomes and happy citizens.

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